How can we help you?

Click "Create Account" in the top navigation. Enter your email and password, then verify your email address to start optimizing resumes.

We support PDF and plain text files. You can also copy and paste your resume directly into the text box.

Go to the Optimize page, then either drag and drop your PDF file into the upload area or click "browse" to select your file. Alternatively, you can paste your resume text directly.

Yes, you need to create a free account to use our AI optimization services. This helps us provide personalized results and track your credit usage.

Our AI analyzes your resume and the job description to identify key skills, keywords, and requirements. It then restructures your content to better match what employers are looking for while maintaining authenticity.

ATS Optimizer (30 credits) focuses on keyword matching and ATS compatibility. Career Accelerator (50 credits) adds advanced formatting and industry-specific optimization. Leadership Edge (90 credits) provides executive-level positioning and strategic narrative development.

Most optimizations complete within 1-2 minutes. Complex resumes or detailed job descriptions may take slightly longer.

Yes! Each optimization uses credits, but you can optimize the same resume for different job descriptions to maximize your chances for each application.

Credits are used for each optimization. ATS Optimizer uses 30 credits, Career Accelerator uses 50 credits, and Leadership Edge uses 90 credits. Credits never expire.

Visit our Pricing page and choose a credit package. We accept all major credit cards through our secure payment processor.

No! Your credits never expire. Use them whenever you need them, whether that's tomorrow or next year.

We offer refunds within 30 days of purchase if you haven't used any credits. Contact our support team for assistance.

Make sure your PDF is under 10MB and isn't password protected. Try using a different browser or clearing your browser cache. If the issue persists, try copying the text and pasting it directly.

Resume Glow Up works best on Chrome, Firefox, Safari, and Edge. Make sure you're using a recent version of your browser for the best experience.

Currently, Resume Glow Up is a web-based application that works on all mobile devices through your browser.

Refresh the page and try again. If the issue persists, try breaking your resume into smaller sections or contact support for assistance.

Your resume content is processed securely and privately. We use industry-standard encryption and security measures to protect your personal information.

We temporarily process your resume for optimization but do not permanently store your resume content on our servers.

Yes, we are fully GDPR compliant. You have the right to access, modify, or delete your personal data at any time.

Yes, you can delete your account at any time by contacting our support team. We'll remove all your personal data within 30 days.

Provide a complete job description with specific requirements, skills, and keywords. The more detailed the job posting, the better our AI can optimize your resume.

For best results, yes! Each job has unique requirements, and optimizing your resume for each position significantly increases your chances of getting an interview.

Our AI will highlight the skills you do have and suggest ways to present transferable skills. Never add skills you don't possess - focus on presenting your existing experience in the best possible way.

Update your base resume whenever you gain new experience, skills, or achievements. This ensures each optimization has the most current and comprehensive information to work with.